How to Connect to your Conference Line (for Hosts)

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This article is for event hosts, if you are an event guest read our article for guests.
Guest Connections

There are two ways you can connect to your conference line as the host, for scheduled events use the Control Panel's Connect tab or for unscheduled calls the Phone Control's Connect tab. As a host you should not use the webcast during an event as it will almost always cause echo, if you want to know your status you can use the conference tab during the live event and you can learn more about the conference tab in our article.
Using the Conference tab

Connecting to the Conference Line for Scheduled Events

For your scheduled events you access the Control Panel for the event by clicking My Events and then the Control Panel link, as shown in the picture below. Once in the Control Panel the first tab to open will be the Connect tab. Choose your connection method, Phone or Web Call, then follow the instructions to connect.

Phone: First choose a number to dial. You can use the primary number listed in your account or choose a number from our complete number list. Full Number List Dial the number and when prompted enter your account's host pin code followed by the # key on the dial pad.

Note: Premium or higher service level is required for you or your guests to use our non-US local numbers.

 

Web Call: If you are using Firefox or Chrome as the web browser you can use our Web Call to talk and listen using your computer's microphone and speakers. Simply click the link labeled 'Launch Web Call' and follow the instructions to connect. More information on connecting with Web Call can be found here.
Connecting with Web Call

Something to note is that when launching Web Call it will always open in a new pop up window which must be left open to stay connected.

Connecting to the Conference Line for Unscheduled Calls

For unscheduled conference calls, navigate to the Phone Control tab in the left side menu and the first tab to open will be the Connect tab. Choose your connection method, Phone or Web Call,  then follow the instructions to connect.

Phone: Choose a number to dial, you can use the primary number listed in your account or choose a number from our list. Full Number List

Note: Premium or higher service level is required to use our non-US local numbers.

Web Call: If you are using Firefox or Chrome as the browser you can also use our Web Call to talk and listen using your computer's microphone and speakers. Simply click the link labeled "Launch Web Call'. More information on connecting with Web Call can be found here.
Connecting with Web Call

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