How to Connect to your Conference Line (for Hosts)

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This article is for event hosts, if you are an event guest read our article for guests.
Guest Connections

As the host you can connect to your conference line in the Control panel. For scheduled events use the Control Panel's Connect tab or simply click the Connect tab and select your event. As a host you should not use the webcast to listen during an event as it will almost always cause echo, if you want to know your status you can use the conference tab during the live event and you can learn more about the conference tab in our article.
Using the Conference tab

Connecting to the Conference Line for Scheduled Events

For your scheduled events you access the Control Panel for the event by either clicking Events > Event List and then the Control Panel link, as shown in the picture below or by simply clicking the Control Panel tab in the top left. Once in the Control Panel the first tab to open will be the Connect tab. Choose your connection method, Phone or Web Call, then follow the instructions to connect.

ControlPanel.png

Phone: First choose a number to dial. You can use the primary number listed in your account or choose a number from our complete number list. Full Number List Dial the number and when prompted enter your account's host pin code followed by the # key on the dial pad.

Note: Premium or higher service level is required for you or your guests to use our non-US local numbers.

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Web Call: If you are using Firefox or Chrome as the web browser you can use our Web Call to talk and listen using your computer's microphone and speakers. Simply click the link labeled 'Launch Web Call' and follow the instructions to connect. More information on connecting with Web Call can be found here.
Connecting with Web Call

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Something to note is that when launching Web Call it will always open in a new pop up window which must be left open to stay connected but you can feel free to move, resize or simply minimize the window.

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Connecting to the Conference Line for Unscheduled Calls

For unscheduled conference calls, click the Control Panel tab in the left side menu and the first tab to open will be the Connect tab. Choose your connection method, Phone or Web Call, then follow the instructions to connect.

Phone: Choose a number to dial, you can use the primary number listed in your account or choose a number from our list. Full Number List

Note: Premium or higher service level is required to use our non-US local numbers.

Web Call: If you are using Firefox or Chrome as the browser you can also use our Web Call to talk and listen using your computer's microphone and speakers. Simply click the link labeled "Launch Web Call'. More information on connecting with Web Call can be found here.
Connecting with Web Call

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