What is Autopilot?
Autopilot lets you pre-record your events and then broadcast at a future date and time that you specify. Your audience experiences the call exactly as if it were a live event.
Just like an actual live event, your audience can dial in by phone, connect via web call or connect via live webcast. If your original event shared slides, your audience will also see your original slides changes in the slides viewer.
You can use any MP3 or WAV audio file with Autopilot. It can be something you recorded on our system, or a personal audio of your own. (up to 100mb file size)
Note: Autopilot differs from a normal event recording. Autopilot broadcasts "as if live," at a time set by you, so listeners must show up at that time. Replays are on the original event URL and are available "on demand."
Setting up Autopilot: Prep Work (Start Here)
Prep Work Step 1: Schedule the Future Event to Use with Autopilot
If you don't have your event scheduled yet, set up an event like you normally would from the Events tab or Event List page.
Prep Work Step 2: Upload the MP3 or WAV Audio File to Use with Autopilot
You can use any MP3 or WAV file, including files you recorded on your computer with a microphone, or audio files created during live events with Instant Teleseminar.
To use a recording from a past event, click on the name of the event from the Event List page. Then, from the Event Management area, click on the Event Recordings link near the bottom of the page.
Download the recording you'll be using to your computer.
Once you have your audio on your computer, click the Autopilot option in the Settings tab on the left of your screen to upload the file, click Browse (Choose on a Mac) in the file upload window under Step 2:
Once your audio is uploaded to the Autopilot area, you will be able to re-use it for as many autopilot events as you want.
Finalizing Your Autopilot
Now that you've uploaded your audio to the Autopilot section, you're ready to finalize your autopilot and set your audio to play back into your future event.
Step 1: Select the future event you'll be using for Autopilot:
Step 2: Select the audio you uploaded to broadcast into your event:
Step 3 (Optional): Tell autopilot which slides changes to use for your event:
Step 4: Click the "Set Autopilot" button and wait for the confirmation message.
How Can I Double Check That Autopilot Is Set Properly?
After you've followed all the above steps, you should see that your future scheduled autopilot events are distinguished by a blue font. If you click on any event with a blue font, you'll see the associated audio file in Step 2 and the associated slides changes in Step 3.
If for any event you've mistakenly assigned the wrong file, choose the correct file and set the autopilot again.
What do I need to know about replays?
How to Automatically Display a Replay
To automate the replay process, simply redirect the replay page for your event to the event page where you made the original recording. You can set this up in advance by clicking on Events > Event List > Title of Your Upcoming Event > Replay Page Settings. Next to "Enable Replay" choose the redirect option and insert the event ID of the original recording. You'll want to be sure that the page you are redirecting to has the replay enabled and that the written text on that page says what you want it to say.
How to Manually Display a Replay
If you do not wish to redirect the replay page to the original recording page, simply upload the original recording to the event page after the event is over. Note that you cannot upload a recording to a replay page prior to the event starting or before the event has ended.
Caution: Don't Make a Recording of a Recording!
We do not recommend clicking the "start recording" button during an Autopilot event, since that will create a recording of a recording with a substantial loss in audio quality.
- Select the future event first. By clicking on an event in the "Select a future event" box first, you'll see if there is already an audio file attached to it.
- You cannot set or change Autopilot settings once the webcast for an event has started. Event webcasts begin 15 minutes prior to the scheduled event start time, so please make sure that you have the proper event, the proper audio file for that event, and the proper starting time parameters all set correctly at least 20 minutes before the scheduled event time.
- If you were not able to set your autopilot on time: You can still play your audio into the event by uploading it to the My Audios area, and then starting the file manually from the Phone Control > Audio tab. See This FAQ or contact support for assistance.
- To remove an Autopilot from a future event: Select the event, then click "Remove Autopilot". No changes are made for a given event until "Set Autopilot" or "Remove Autopilot" is clicked.
- Double-check your audio after upload. The audio selection box shows the filename, the duration of the uploaded audio (in minutes and seconds in the format NmNs), and the date/time that the file was uploaded. After every audio upload, you should verify that the upload succeeded completely by verifying the duration of what displays on our Autopilot page versus the actual length of the file you uploaded. If the file on our server is shorter than your version, you may need to re-upload.
- To use a full backup recording from a previous conference: download the backup WAV or MP3 file to your computer and upload it to the Autopilot page. Then click on "Show Advanced Autopilot Playback Settings” and select the option to specify that the Autopilot should start playing at the webcast starting time before you click "Set Autopilot". This is because backup files normally start 15 minutes before the scheduled start time.
- Do not use 3rd-party bridge lines. Always use the built-in conference bridge: 3rd-party bridge lines may not work.
- Hosting during a slides event: If slides are enabled for the Autopilot you will see an extra host in the slides interface. That is our system controlling the slides as a host and is not a cause for concern.
- Autopilot will use the conference line system while it is in progress. This means that you cannot have a separate live event going on at the same time. However, you can dial in as host at any time before, during or after the audio playback
- Using the backup recording: If you use the backup recording for autopilot, you'll need to start your AutoPilot recording at the webcast start time, since most backup recordings include 15 minutes of on-hold music. To do this, check the box next to "Show Advanced Autopilot Playback Settings" and then select "webcast starting time." If you are unsure of what to do, just use the original recording clip and NOT the backup recording, or click on the help button in your members' area for assistance from our tech support team.
Note: You may need click "Refresh" if you update any scheduled event parameters (e.g., event time, name, duration, or options) while the Autopilot page is open.