Control Panel: Q&A


The question submission form lets you collect text questions from anyone on your event page. You can see the questions that have been submitted to you in the Control Panel > Q&A Tab for each event.

Enabling or Disabling the Q&A Form

The Q&A form is set to enabled by default for all stages of the event, but you can change that in the settings after the event has been created. To enable or disable the question submission form for a particular stage of the event, click Scheduled Events > the title of your event and then the customize pre-event, customize during-event, or customize replay page link.


On the details page choose 'Yes' or 'No' and the the Save Changes button.


Checking the Q&A Form Submissions

At any time--before, during, or after your event--you can navigate to the Control Panel to see the questions that have been submitted by clicking on the Control Panel link under the Action column next to a specific event, then going to the Q&A tab:


After clicking on the Q&A tab, you would click the "See All Questions" button to show the questions for your event.


If you have a very large event, an assistant can approve questions for you using "Incoming & Approved Mode." You'll see their approved questions using "See All Approved Questions."

Here is an example of what the some questions from guests will look like. Something to keep in mind is that you do have to press the refresh button found on the Q&A tab to see any new questions.


Q&A Options & Tips

You can require an email address on the question submission form by clicking on the "Advanced Options" drop down when setting up an event, or from the Scheduled Events > the title of your event > Advanced Options link.

You can also receive an email whenever somebody submits a new question, which is a useful setting to have on your replay pages so that you don't miss questions.


When Creating an New Event you must press where it says 'Click Here for Advanced Options' to expand the options. An already created event will show all the options in the Event Management area.


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